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ITIL LIVE
ITIL® Live is a web-based subscription service that offers access to many complementary products.  It provides access to an on-line knowledge base, along with customizable templates and process flows.  The lifecycle phases, processes and roles are brought together into one place demonstrating both how the lifecycle flows, but also provides the ability to drill down to see the details and to download the actual process flows and templates associated with them.  People implementing ITIL practices will find this product substantially cuts the effort of creating these in-house, speeding up implementation times.
Member Price: $700.00 Non-Member Price: $800.00
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SERVICE SUPPORT CD V2
Member Price: $192.00 Non-Member Price: $200.00
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SERVICE DELIVERY CD V2
Member Price: $192.00 Non-Member Price: $200.00
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Business Perspective 2 CD
This CD is a complement to Business Perspective Volume 1. 'Business Perspective Volume 2', contains best practice information for IT practitioners on the development and delivery of quality IS services to maximize business objectives and benefits, building on the foundation of the other publications in the information technology infrastructure library (ITIL) series.
Licensing Agreement:
You must purchase licensing for multi-users. We recommend you purchase 1 CD per person up to 5 users. If there are more than 5 users, please refer to our CD licensing for pricing list. Since it is more economical to purchase 2-5 CDs rather than purchasing 1 CD and up to 5 licenses, our licensing prices start at 6 users.
Member Price: $192.00 Non-Member Price: $200.00
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Introduction to ITIL CD
This unique, official CD covers all of the components of ITIL® version 2 - in one handy paperback! This CD complements the more complex ITIL® CD as an efficient entry level to the IT Infrastructure Library.
Licensing Agreement:
You must purchase licensing for multi-users. We recommend you purchase 1 CD per person up to 5 users. If there are more than 5 users, please refer to our CD licensing for pricing list. Since it is more economical to purchase 2-5 CDs rather than purchasing 1 CD and up to 5 licenses, our licensing prices start at 6 users.
Member Price: $48.00 Non-Member Price: $56.00
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